Trusted platforms for high-stakes service

Capture calls across desk phones, mobiles and virtual meetings, with secure retention on premises or in the cloud. Fast search and retrieval, complete audit trails, and automated health checks to highlight any recording gaps.

Modern PBX with IVR and skills based distribution that keeps every interaction on authorised business numbers. Integrates neatly with your CRM and core systems for a seamless agent experience.

Analyse calls and transcripts to surface trends, trigger alerts and guide coaching. Quality workflows and dashboards help improve AHT, first contact resolution and overall service consistency.

Continuous monitoring with proactive threat hunting, rapid triage, and containment support. Executive reporting aligned to CIS and NIST. Analysts on duty 24 by 7.

Advanced protection for workstations and servers. Behavioural analytics, device isolation, rollback, and evidence capture to shorten dwell time.

Routine scanning across infrastructure and applications. Risk based prioritisation, remediation plans, and closure tracking to keep exposure low

Capture and verify identity documents with OCR, liveness, and face match, followed by sanctions and PEP screening. Configurable policies, clear audit trails, and privacy by design.

Single sign on with MFA and passkeys, adaptive risk checks, and session management. Integrates with your directories and core systems for a seamless user journey.

Role based access, approvals, and periodic access reviews to enforce least privilege. Just in time elevation for administrators, full activity logs, and reporting ready for audit.